Zomato — complaint against zomato delivery person

My name is Jay Parekh and i ordered food from shree ganesh fast food corner and the order was delivered by jeetlal phoolalchand gupta and my complaint is against him, actually he delivered the order and then told that he wants to check the address on my mobile whether its correct or not and hence i gave him my phone, so he gave himself 5 star ratings what kind of behavior is this, its completely unacceptable, he told me that he wants to check address on zomato app and i trusted him and he gave himself a 5 star rating and when i told him that why did he do such a thing he is telling that u must be busy hence i gave ratings to my self, i was really pissed of with his behaviour and hence complained on the chat option with a advisor named laraib she connected the conference call with him and he is telling me that he wanted to educate me how ratings are given what kind of answer is this, instead of saying sorry he is giving explanation for his mis deeds and later on he is saying sorry toh bola ab aur kya karu, i doubt that he has put some hacking software in my phone through which he can do something wrong with my bank details and my hard earned money after disconnecting the call the chat advisor named laraib escalated the issue to a guy named amit he was trying to help me in the best possible way but i am really upset about the behaviour of your zomato delivery person, i have already recorded the calls with amit aswell as the conference call and i have also informed my society chairman that i want the cctv foitage of this act, as i get this cctv footage i will put it on youtube and all social platforms so that people come to know about this, delivery person is the face of zomato and what he has done was really unacceptable, just see the number of orders i do from zomato but hence forward i will not order from zomato and also tell my near and dear ones about this episode and trust me i will make this video viral and if anything happens with my funds or personal data i will sue zomato for it.
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Zomato customer support has been notified about the posted complaint.
Feb 12, 2020
Updated by Jay74368
They will only ask for apology, what else can they do
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