Zomato — contaminated food delivery

Address:

700081

Zomato delivered an open seal food packet. As the food packet was open there was a possibility of contamination that's why i didn't eat that food and reported this to zomato customer care. I paid money to zomato for a sealed and hygienic food but zomato failed to deliver the service for what i am paying but zomato is not giving refund for that order.