Zomato — cruzo cafe is not listed properly on zomato and shows closed for delivery status

Address:

Calicut Bypass Road, Palakkad, Kerala, 678001

Cruzo cafe is not being listed properly on zomato and it always shows closed for delivery status and no orders are getting placed for us. Customers are not able to place the orders too. Attached the screenshots of the issues for reference. Zomato has already been informed about this a week back. There is no response from zomato yet even after speaking to them over phone/emails. The unique ticket number to track this is given as 4961764. We are not getting any help/support from any zomato officials and cafe customers are blaming us for proving fake promises for online food delivery via zomato. Please do help us in any possible ways.