Zomato — customer support executive

Address:

Bangalore, Karnataka

I have faced this issue so many times with Zomato, not only with the order but also with the customer support.
I keep on explaining my issue to them and they just don't understand and are very unprofessional and lack a sense of their work.
I want to raise a complaint against one of your customer support executive who disconnected my chat 4 times in a row without resolving my issue.
I was facing issue with my order number [protected] and before resolving the issue he disconnected my chat 4 times in a row and was also getting me confused with my previous order. He was sometimes telling me about my order [protected] and sometimes of my order number . I never asked him about my order no. but he was getting me so confused.