[Resolved] Zomato — deficiency in service | |||||
My food was accepted and confirmed, and at the last minute was cancelled without a warning. I was given a call by zomato informing me that i will be immediately refunded the order amount, so i could re order. I was never given the remedy so promised. This is deficiency in service. Zomato should be punished punitively. No app after confirming your order should be able to say, that your order could not be confirmed. Was this information helpful? | |||||
Jul 21, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Jun 07, 2018 Zomato Customer Care's response Hi, Apologies for the inconvenience caused. Could you please share the concerned order ID or your contact details with us so that we can look into your issues at the earliest. Regards, | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
7780
Pending
0
Resolved
700
View all 7780 Zomato reviews & complaints
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
View all Zomato contact information
Post your Comment