Zomato — delivered a non-veg dish to pure vegetarian

Address:201011

Hi
I wanted to file a complaint against Zomato.com. I am a pure Jain vegetarian and ordered a "Special Veg Platter Tossed In Chef Special Secret Sauce" from Schezwan Chef
Building **, Aditya Mall, Near SRS Ticket Counter, Indirapuram, Ghaziabad. Guess what my worst nightmare came true and instead of vegetarian, I end up receiving a non-vegetarian dish. This sounds unbelievable. I could have ended up this and regret my entire life. This is insensitive, inhuman, playing with someone's emotions, religious beliefs. I spoke to customer care as well they said we can't help you and his response was "Right now, I am unable to give you any promise and I can't stop you take your step."
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

I’m here to complain a big isssue that is i have recived an dish which i ordered in zomato app but the thing that make me feel “NEVER ZOMATO” is i found a cockroach in my side dish.so please treat this complain seriously and do the need full.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7780
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information