Zomato — delivered item is not as per ordered quantity, no refund of money

shashi

Address:

560103

I have ordered from udupi ruchi.
Placed on 27th mar at 01.33 pm
Order no [protected]
Item: palak paneer and roti combo
Description : 2 pc roti and palak paneer.

But i received only 1 pc roti. When i asked zomato customer care.
Zomato have not refund my money.

Instead they credited only 24 zomato credits. Which is not actual money.
We request you kindly consider this as cheating the customer for not refunding money back. As i asked they to refund the money. Customer support saying money cannot be refunded.

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Comments

Aishfood

from Mandal, Gujarat

I ordered a roll from eatsome, Baner. The money was debited from my account but I did not get the order confirmation. I want the money back as the order wasn’t fulfilled by zomato or eatsome as well. Else i will escalate this issue as this has also occurred earlier. We cannot let go of 124 Rs as is. Kindly redund and make your servers stronger.

TSY

from Noida, Uttar Pradesh

I am from Bareilly, uttar pradesh.
Restaurant name: Swad Restaurant
Last digit of my order ID is 5042

Gowthami Penta

I kept an order on 20th march 2019 of Rs 134.77 and 24th march 2019 of Rs 222 both the times amount got deduced from my debit card but order is not placed. Now a days i am facing this type of issue frequently please take care. I had attached transaction details and reference number below. Kindly do the refund as early as possible.

Gowthami Penta's reply, Mar 24, 2019

Order no 1385158263 on 24th march 2019
Order no 1077011781 on 20th march 2019

Samrity Sharma

from Adampur, Punjab

I ordered on March 19 at 10.41 PM the order was not placed but amount deducted from my account and i didn't received the money. Kindly help me. Order no . [protected]

SREE VISHUDDHNANDA SARASWATI VIDYALAYA SARASWATI

from Kolkata, West Bengal

I booked sweets from Gupta Bros Sweets through Zomato but received less quantity and the delivery man took full amount.

meghana .G

from Bengaluru, Karnataka

I made food ordered on 18/3/19 at 1:55 pm suddenly i got the message that your order rejected due to not getting delivered person on that area. but the amount will be credited your account in some time but still not got refund in my account pls refund fast

Sanchit Mohan

I hv order the food for which i was charged but order is not confirmed. Further no one is responding for my queries in chat for assistance