[Resolved] Zomato — delivery agent misbehaviour and the order

[Resolved] Zomato — delivery agent misbehaviour and the order

M manasa sista from Mancheral, Telangana

I was about to place a order and without the confirmation of the payment mehtod and address it did take order. I don't stay at that place anymore and your customer support didnot help me out in that matter. And the delivery agent is threatening me in a bad manner. Is it the right thing to do? And where is the safety for information. The screenshot of your delivery agent's message is as follows. I need an immediate action to be taken +1 photos Was this information helpful? No (0) Yes (0)
Oct 4, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Aug 24, 2018 Zomato Customer Care's response Hey, Would request you to please share your registered contact details so that we can get this checked.
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Comments

Abhinav Thapper

from Gurgaon, Haryana

I placed an order for chicken noodles from smoke [protected]@ 8:30 pm on 23 August 2018 through zomato.
But the money was deducted and the order was not placed.
I don't really want the order offer now so, Kindly please look into it and refund the amount as soon as possible.