Zomato — delivery boy took the food

Hi i ordered from backstreet kitchen.
Sanidhya rai
Order number [protected]
The delivery boy name was rohit bhati
His number was continously busy and he was not picking up the calls i have 2 number 1 is provided by zomato and from another number he gave small ring 2 missed calls. At 1:07 and at 1:11am he did formality to show the company that i called the customer but he gave small ring and ended up the call and when i called him back his 1 number was continously busy and 2nd number he was not picking up and i[censored] want i can share the call history also he called him several times. These 2 numbers are of rohit.
1. [protected]
2. [protected]
The delivery boy is lying i[censored] want i can also share my call history i called him on his both the number several times and after the order was cancelled he immidiately called me and said that you order is cancelled either you gave me more money or else i will take the order along with me and he also didn't returned the order to the restuarant also he took it along with him.
And now his both number is switched off and i talked to restuarant also they also said that the order is not returned back to them delivery boy has taken along with him and he didn't returned it back to the restuarant.
The delivery boy asked about the amount i said it is paid and he told me to repay the amount in cash i denied to repay again he want some bribe type of thing because i already paid then he ended up the call. And now his both number is switched off and he blocked me. I want my refund and food back because of it now i have to stay hungry the restuarant is also closed now i want full refund and the concession charges because of this behaviour of the delivery boy now i have to stay hungry. Pls take strict action against him.