[Resolved] Zomato — delivery guy ate food & not delivered the food. i want my refund. order no : [protected] | |
Hi i ordered from zomato & zomato delivery guy ate my order & misbehaved. When i called him he said i am eating your order & food is good. Delivery guy also not called concerned person no which has been informed to him. He not delivered the order & ate it. He misbehaved with me also. I immediately informed to chat support regarding this & support checked from their end & found delivery guy misbehaving on call also. Support has added refund in form of zomato credit & told me it will be added within 24 to 48 hour but no credits has been added till now. Timeline has been passed & no refund has been given. Kindly refund my amount otherwise i will take strict legal action. I have seen your email support team email. They are not giving refund & i have shared screenshot in which agent told me i have added credit but they are not giving refund. Kindly refund otherwise i will take strict legal action. For proof i am attaching screenshot. Kindly take strict action against zomato.
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Jul 7, 2019 Complaint marked as Resolved Zomato has initiated the refund after the complain .I got email from [email protected]. I also emailed my concern to their Email support team . Zomato customer support has been notified about the posted complaint. | |
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I ordered the food and waiting for it for more than 1hr.
Then I try to contact the delivery person, he said he tried to reach me on phone and he cant so he canceled my order. (He lied completely)
But I'm very sure, for this order, I'm not in call with any person and my network is good too.
They took my amount (by this fraud company) with fake reasons.
Worst experience ever. Don't trust this Company: ZONAMT...
Order:
7th July 2019: 11:34AM IST
#[protected]
Phone: +[protected]