Zomato — delivery problem and no refund

Address:

Zomato trivandrum, Thiruvananthapuram, Kerala

The worst food delivering app. They didnt even deliver incase there is any change in the address. Also the problem is with them, i have entered the right address but the delivery boy took it to another place (I jave the screen shot of my address entered) and declined the order without informing. They reject the order once the payment is taken from customer. They even refused to refund the amount for not delivering the food. Which means the customers will loose the cash also they wont receive the food.