Zomato — did not receive my order from chaos restaurant which I ordered through zomato app

I ordered from chayos through zomato on 7th nov 10:15 pm but didn't receive my order and unable to contact restaurant or zomato customer support for reporting this issue.

This order was someone unwell, even no one is responding in zomato chat service.

I am very dissatisfied with the customer service of zomato and want to escalate this to higher level
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