Zomato — did not refund money

My order number [protected].
I ordered my meal on 10:28 nd cancelled on 10:31 only.
I was cancelled due to taking more time of delivery.
It was just 2minutes of i ordered and the zomato refused about refunding money.
I want zomato to make my order or give my money back asap.
I would really approve if you take my complain serious as you may not want to disappoint your valueable customers.
Till now this was the fav app to order food and now if this things happening than i must change to anyother app for good meal delivery.