[Resolved] Zomato — didn't get food and it is showing that it's delivered | |||
I ordered food from zomato. I didn't get my food till now and in order tracking it is showing it got delivered. I msg customer service and every time they messeged me that delivery boy is on the way when i called that delivery boy he said i cancelled that order long back. There is no coordination between customer service people and delivery boy. I make the payment online and it is already 11 in the night. And for girl its not possible to go out in this time. I can't order food also bcoz this time no one will deliver. Pathetic service everytime. I[censored] guys can't manage then shut your service. Was this information helpful? | |||
Jul 6, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 Zomato Customer Care's response Hi Shaily, Kindly provide us with the order number. We'll get this checked and reach out to you at the earliest. Regards | |||
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+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
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Customer care phone numbers arent working.
Customer chat person said he would arrange a call and never did.
He went non-responsive as well.
Would I get refund? Noy sure. :(
Order ID: [protected]