Zomato — didn't receive my order and not got my amount refunded

Address:

Da Pizza Palace ,A-1/11,ISC Market,Jahangirpuri,shalimar bagh,new delhi, 110034

Ordered food through zomato from da pizza palace, a-1/11, isc market, jahangirpuri, shalimar bagh, new delhi.. Charging amount 471. Order number-[protected]. Made payment using upi on april 17, 2019 at 7.24 pm.
Didnot receive my order and neither got refunded.. Till 11.41 pm april 17 the order status was showing food prepared and on 18th april 7.30 am the status showed order delivered. When called the delivery boy named parteek i didnot recieved any proper response of the order