Zomato — disgusting service... and horrible

I had placed an order on 24th august.. It came back as payment cancelled.. But money was deducted from my account.. It was said within 7 days i get the refund... Today is 8th september.. Money hasn't returned.. I have sent several emails.. Not even received back an acknowledgement.. Pathetic is not the word... I have tried reaching the chat option.. The agents are just very very very unhelpful.. They just throw me back to the automated.. Noone wants to help...
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    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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