[Resolved]  Zomato — doing fraud things and not providing refund credited even after 15 days

Address:Kochi, Ernakulam, Kerala, 682025

I had placed order ([protected]) from zomato on 10th may. Th items delivered with missing quantity and un-usable way. Reported the same instantly and the executive said that they have initiated refund request. Then i had contacted the them for the same case on may 14th & talked to executive named mr. Rohit & he said that the previous refund request cancelled due to technical glitches & he has re-initiated it also it will credit in 48hrs. Then i contacted them on may 21st regarding the same. This time to they asked to wait for another day and said that he is changing the refund method to zomato credits due to my request. But these chats were removed by zomato. They aren't visible on zomato chat now. Totally they are cheating peoples with fraud service...
Don't go with them any more... Bloody cheaters..
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May 28, 2019
Complaint marked as Resolved 
Refund credit after 18 days :(
Zomato customer support has been notified about the posted complaint.
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Have ordered 1 mutton biriyani Order ID: [protected] it was delivered on time but the food was not good Biriyani rice was extra boiled and mutton meat was not boiled only 50% boiled too hard

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