Zomato — emergency food order not delivered

Ravindhran Raja

from Alappakkam, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600044
Website:	www.zomato.com

I was extremely sick and hungry on 13.11.2018. As i was not able to go out for my breakfast i ordered my food through zomato. My order was placed and after a period of time it was shown to be 'delivered'. But my food wasnt delivered and when i tried to call the rider he did not pickup the call and using zomato chat i told my complain but it was very slow in response and there was no numbers to contact them. After a period of 1 hour, i again asked for the order to be delivered by another rider. But they failed to do so and they regretted their shameful action. Due to this, i was still very hungry and i wasnt been able to eat and take my prescribed tablets and this has caused me more stress both physically and mentally and still i am not been able to recover from this irresponsible behaviour of the company. So i want a quick refund of my money and want to ensure such actions does not take place in the near future.

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Comments

VàMsi Lúçky

from Hyderabad, Telangana

I have placed an order with online payment and then i cancel the order because of some cause and they called me and i said i want to cancel this so they said money will refund to tyour bank in few days but no refund till now. I want my moenyback as refund the order is not placed it was see in the pic

Damanjit

from Amritsar, Punjab

Til date i did not recived the refund of my canceled order no [protected] date October 18, 2018 city Pune for Resturant Publiq (India).

Please help, for the refund.

Regards
Damanjit Singh Khurana