Zomato — failed delivery and amount refund

Address:

Triloknagar west of churamill,rasidachak, Chhoti pahari agamkuan, Patna, Bihar, 800007

My order i'd is [protected], my order is failed, i was ordered some item from mithaiwala thr' zomato at 14august2019but zomato not refunded yet they told me delivery boy was called thrice, but actually there was no incoming call by delivery boy, i called to delivery boy but he said, order is cancelled, & u talked more about it from zomato. But zomato said 24-48 hr it problem is resolved but no resolution yet