Zomato — food adequacy and quality

Address:Amrit bhawanHouse no 11 debadaru path byelane 2 left dispur, Kamrup Metropolitan, Assam, 781006

I made an order on 7.7.19 to Mocha Guwahati and item was tandoori chicken sizzler which I received inadequate manner and the quantity was less, rice was smelly felt as if it was from previous night, chicken was burnt which made the while taste bitter and salty. Perhaps to compensate they added salt. It was pathetic and I have thrown it after tasting it. Zomato executive wasn't supportive in terms resolving my issues. Took more time than usual. Couldn't even connect to the restaurant. Whatever be the case I asked them to refund the money as the dish was expensive ie.456 INR. Earlier I ordered too the same item but such an incident didn't happe. Since I didn't get a response from the Zomato so thought to write here and get my money refunded or. 456.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7786
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information