Zomato — Food cold absolutely

This Zomato is doing unfaithful business with their customer like me, I ordered my food just now with order no
[protected] it got delivered just 1 minute before being late but it was absolutely cold, where it should been cold, earlier recieved from the same chain but from different outlet, though this outlet just cheated me with the dish price for a cold food, I would like to have my refund.

Thanks for the support.