Zomato — food delivered in a spoiled condition

wardhan07

from Jabalpur, Madhya Pradesh

Address:

Jabalpur, Madhya Pradesh, 482001

I have ordered food from one of the restaurant in my city through zomato. The zomato valley that delivered the food delivered it in a very bad condition because of his fault of mishandling due to which the delivered food was not ate able. I have raised issue regarding this and they said that since we have escalated the issue to the delivery boy and cannot compensate the refund for this order due to some of their technical issue. I don’t think that in this issue anything was in favour of customer and also i wasted ₹153/- for this order.
Order number:-[protected]

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trilok Lavaniya

from Beawar, Rajasthan

I ordered cheese masala tikki burger to delicious food court and indian cafe on 18.11.2019 and prepaid the amount 308 rupees but restorent cancelled the order.after 20 days passed I have not received refundable amount as zomato customer care executive told to refund in 7 days