Zomato — Food is undelivered

Gud morning sir /madam I have ordered food yesterday night food is not delivered it has been more than 3hours I have paid the amount too I contacted customer representative but they are giving fake answers yash, preethi, priya, zar are irresponsible fellow they didn't respond properly they have cancelled my order on 12.00clock and they told to reorder can't they have any common sense I told not to cancel my order how dare u appoint this type of people's my child is crying for food and so many aged person are there .the time is already 12.00 clock where I can search for the food I have went to the restaurant at 12.00 clock and asked them the food they told that delivery executive took the food 2 hours back itself and he is drunken I got all footage of the person how u recruit this type of people in this field I will surely lodge a complaint on zomato . I will make this issue on social media too