Zomato — food not delivered and delivery boy didn't picked up the call

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Zomato

Hi, i ordered food from zomato from restaurant la pinoz on 17 october at 8:23 pm order no: [protected], and i waited for like 1 and half hour then i got the delivery boy’s number and he left restaurant at 9:30 and i called him and ask to deliver it quickly because it’s already 9:30 and after that he didn’t picked up call and after some time his phone got switched off, i didn’t get to contact him, till 3am zomato showed 15 mins away and in morning i checked they said food is delivered but i didn’t get food and i already had paid for the order. This is not acceptable, i even mailed support system but no reply. What can i do now, my money time all got wasted. Many times zomato deliver food cold as ice, many times in bad conditions and they dont even provide contractor whom we can ask or contact about our problem and dont even reply on mail.