Zomato — food not delivered and no response from the zomato team. bad app and no customer grievance redressal procedures cafe.

Address:

560076

We placed an order( No. [protected]) from registered phone no. [protected] on 15th of August, 2018 in the morning. The order was small from a nearby restaurant called Adithyaa did not reach us even after we waited for two hours. We tried to call the customer care and even tried other means of helpline communication like Zomato Chat but there was no response from Zomato. The people at the hotel said that the food was ready but no Zomato delivery man was there to pick it up.