Zomato — food not delivered by zomato

Address:	Bangalore, Karnataka, 560093
Website:	Zomato

I ordered one chicken biriyani on zomato on date 10-dec-18 from new tanddor restaurant around 9.30.
I di not recieve my order till 11 o clock. On checking with restaurant they said that there is no delivery boy here so we cant do any thing. On the other hand i was on chat with zomato customer service.
After waiting 2 hours when i didn get my food i had to go to the restaurant by my self and collect the order.
While yur people updated that the order was delivered with zomato.
Please confirm with the restaurant.
This is the worst thing and not acceptable with zomato.
Already you guys and your delivery guys are doing nonsense things like stealing customer food and all which can be seen on social media.
I paid every thing before hand only and not reciving the food itself.. Was not acceptable. Restaurant is not at all responsible for this.