Zomato — food not delivered on prepaid order

Address:

Vadodara, Gujarat, 391101

I have ordered prepaid a cake, but i didn't got delievery and delivery boy switched off his phone, neither zomatao customer care responding, they are cheating badly, please do something, they are really theif.
Mmy ordder id is [protected].
Evrytime doing same, pls take a neccsary action.
We are not millaniore so that we r throwing money on road.
This zomato a big brand, i am quite shock how they can stole money like that.
I mean thhey did not delivered order and mentioned it delivered, ridiculous it is.
Any how i want refund and want to file case against that boy