Zomato — food order cancelled by delivery boy: order id: [protected] dtd.23.07.2018

Address:	New Delhi, Delhi, 110086
Website:	Zomato App for food

Hi! I am narender kumar bearing contact no. [protected]. I had placed order for food through zomato, and food was to be supplied by shahi naan wala, paschim vihar. Order was confirmed having order id: [protected] dtd.23.07.2018. I received a call from zomato (Land line no.[protected], at 20:06 pm, and the person informed me that my order is being cancelled because at about 8:30 pm, delivery is not possible in my locality. I guess an ordinary man takes dinner about this time only 8:30 pm. Also the food supplier "shahi naan wala" starts taking order after 7:30pm. I don't understand where i was wrong?? Later on i received message that refund of my amount has been initiated and i was give rs.50/- as a compensation, however it should be understood that money cannot replace food. I am really very disappointed with this episode. I intend an action to be taken against that delivery boy, who refused to deliver at my place, and other errant officials involved, so that in future it is not repeated. You may very well verify that i have received orders at my location in past.
Thanks, narender kumar (Mob. No.[protected])