[Resolved]  Zomato — food ordered not delivered and money deducted

Address:Hyderabad, Andhra Pradesh, 500032
Website:Zomato

I ordered food from anandam restaurant, gachibowli, hyderabad using zomato app and the bill amount was deducted from my account. However, nobody delivered the order to me. Then they cancelled my order. After inquiring i was told by zomato that they tried to contact me but couldn't reach. But i didn't receive any calls from neither the delivery boy nor anyone from zomato. My phone was completely active but i didn't receive a single call from zomato. I didn't get my money back and neither did i get the ordered food.
This has been happening frequently now a days from zomato. So am logging this complaint so that people will be aware of the cheat and no one else will get cheated like me.
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Feb 4, 2019
Complaint marked as Resolved 
thank you for resolving, Igot the refund back
Zomato customer support has been notified about the posted complaint.
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