Zomato — Food that never came

Address:Chennai, Tamil Nadu, 600006
Website:www.zomato.com

The order I placed through zomato in the restaurant mathsya was delayed for more than an hour. I contacted zomato and they informed me that my food will reach in about 10 minutes. Then after 15 mins I directly called up the restaurant and to my shock the food wasn't even sent out for delivery yet. The hotel guy told me there was a mistake of orders and apologized for the same. I submit this complain with grief and hunger in my stomach. This just proves how careless and unprofessional the service is. Thank you. Please take the necessary steps needed.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I placed an order firewater-kitchen-bar-1-hitech-city and 287 rs was deducted from my account.I called the restaurant and they said they didn't receive any order and didn't receive any message regarding the same.By when will the amount be credited back.

Worst service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information