Zomato — food was not delivered, I want a refund.

Address:

Kolkata, West Bengal, 700101

I ordered a meal from kfc through the zomato app. An amount of rs. 212 was deducted from my account. The zomato valet was near my location but didn't call me. I called him several times and finally when he answered my call told me that my order had been cancelled already. I was really shocked. I asked him that why he didn't receive my call. His behavior was really shocking. He was blaming me for not answering his calls but i didn't even get one. I ordered several times from zomato in the past but this is the first time this happened. This is really disgusting. Zomato doesn't even have a proper customer support number or anything. That chat support is even more disgusting.