Zomato — food/incomplete order

Address:

Flat 14/7/C, Deeshari Megacity, Dwarir Rd Rajpur, Kolkata, West Bengal, 700151

Order id: [protected]
Missing items as per following:
1. Alu bhaji
2 chutney

Wrong item: plain rice instead of basanti rice

Contacted zomato on chat. Asked for either a refund or to get the missing and/or wrong items to be delivered.

Zomato refused to help me. They said it is not their problem. They closed the conversation without any resolution. This is simply a frau.

I want my money back and zomato should be penalised for fraudulence.