Zomato — for refund issue

Address:

Indore, Madhya Pradesh

Sir i made an order from luckey bakers
Order no. [protected] i got a massage that order is on the way but after some time. When i checked status, i come to know from my order history that my order was "rejected" by luckey bakers and a massage was there "we could not accept your order" in case of rejection kindly initiate refund. No calls massages made by zomato informing me any cancellation. Any they deduct my money as cancellation fees. But actually it was an order
"rejection" by lucky bakers. If it is a rejection then why i did not get any massage for cancellation. So kindly resolve my issue.
Screen shot of my phone is there in which it is cleary mentioned that "we can not accept your order" if order is not accepted then no question of its cancellation