Zomato — fraud

Address:Dakshina Kannada, Karnataka
Website:Www.zomato.com

I ordered an vanilla icecream family pack through zomato. I ordered it and after that i received the call from the ideal merchant and he told me the vanilla brick is only for rs 150 + rs 13 tax + rs 10 delievery charge = total rs 173 and i have paid rs 273 + rs 13 + rs 10 = total 296.. So i want my difference amount back i. E rs 123..
And it is very wrong that you are charging an extra amount from the decent customers. So i want my money back. Its a very irresponsible behaviour from you guyzz never expected. And when i told the customer support neither he cancelled my order nor he refunded my difference amount and he refused to help me in any way.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

Order placed in Zomato From MR.Chef at 9.45PM, its been 11.45PM, its still not delivered. We get a message saying the order is delivered, where as i have not received my order.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7780
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information