Zomato — fraudulent business practices

Address:Gurgaon, Haryana
Website:www.zomato.com

I placed an order on zomato on feb 10 and the order was later cancelled because one of the items was missing. I was told the money would be refunded by the vendor (Faasos) but it didn't happen. Instead zomato app showed the order was delivered and it wasn't till i called zomato that they even realised that they order was even cancelled. I had previously called faasos twice and they said they would cancel the order but they didn't.in fact, they didnt eveb inform zomato about it. Horrible experience and complete intention to defruad the customer. The obliviousness of zomato is appalling and really shameful.
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