Zomato — gold membership upgrade to india

Address:nil, Bangalore, Karnataka, 560037

Hi i had purchased gold membership when i was in lucknow keeping in mind the option of india membership upgrade which is there in the app. The option o[censored]pgrading zomato to india membership is provided in zomato app but it is not working. I asked zomato customer care but their reply was it is not possible. I had baught membership in lucknow keeping in mind o[censored]sing it when i come back to bangalore but now i am not able to upgrade.

This is case of promising false things when the option is there in app how can you deny to upgrade the membership later. I want it resolved. Please be a bit less shameless and give solution instead of flatly refusing to upgrade even after providing option in app. It is case of cheating from this company and is really pathetic.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information