Zomato — highly disappointed from zomato service

Address:

SS - 25,26,27 2nd floor , Aditya Mega Mall Plot No 9 D , CBD , Near Cross River Mall Karkardooma, New Delhi, Delhi, 110032

Hi,

I placed an order from zomato my order number is [protected] from the restaurant name satish dhaba and when i placed the order i called the restaurant and told him that if i will not get extra onions chutney and green chilli i will not pay for the order and same i told on the zomato chat as well... That i will not pay for the order i i will not receive extra onions chutney and green chilli... Now when the delivery guy came with the order there was not even a single packet of onions chutney or green chilli.. So i refused to accept the order and sent the order back.. Post which i received a call from zomato and the guy told me that if you will not accept the order you have to pay the complete amount of the order doesn't matter if you have received it or not... And i think this is not the way to talk to anyone over the call and the zomato guy was very rude on the call with me... Now i am not going to place any orders from zomato and i will ask all my friends to do the same.. This is not the first time this happened just 2 days back i placed the order from zomato and the same thing happened.

I am highly disappointed from the zomato service now you guys are fake and making fool of your customers

Thanks for waisting my time with zomato.

Regards siddharth
[protected] / [protected]