[Resolved]  Zomato — I am a pure vegetarian and ordered veg food and was delivered nonveg rice and I ate it mistakenly

Address:

Hyderabad, Telangana, 500008

My friend ordered schezwan veg fried rice and veg soup for dinner From zomato app, restaurant name- Shalimar sweets & bakers as he was hosting a dinner for us. I am a pure vegetarian and food delivered to us was chicken fried rice . Since i wasnt aware i ate and found it had chicken pieces. It has totally Shattered my sentiments as a pure hindu.

Earlier on 2nd july this same incident happened and i didnot get any revert on this.
I gave zomato a second chances. And biggest disappointment is the resolution that we get if we contact their support. Refund is their ultimate resolution to every sin/ failure in providing quality services.
It was painful to read the chat responses from support team where i was given extremely cold statements with no heed to the sensitivity of the matter