Zomato — I am complaining about the delivery executive I was assigned

Address:

560093

I have placed an order from zomato on aug 24. The delivery guy refused to deliver it to my flat and asked me to collect it from outside my apartment, which i obliged. I was polite and never raised my voice although i could clearly see he is citing specious excuses for his behaviour. Upon mildly suggesting that he is supposed to deliver to the flat itself he started telling me that i should never order from zomato. He started yelling at me and called me stupid and other names. He was rude offensive and somehow arrogant about the fact that he can get away with such vile behaviour. I raised a complaint with your team but after repeated assurances i never received a resolution for the same. My order id is "[protected]". Kindly look into this issue.