[Resolved] Zomato — I complaining about refund as they promised

Gautam88

from Ghazipur, Uttar Pradesh

Address:	Varanasi, Uttar Pradesh, 221001
Website:	Zomato.com

I was mistakenly booked meal without applying promo code new50 so i asked the delivery boy to cancel the order he said that please ask in chat after chat i received a call from custmor service center for cancellation they said order will be cancelled and balance will be refunded within 24 hour now zomato app shows that your order declined by restaurant as your number was unreachable we can not process your refund as food was prepared by restaurant. After this event i am totally disappointed with zomato please help

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Oct 19, 2018

Complaint marked as Resolved

Order from Haldi. Placed on 17th Oct at 07:30 PM. #1447767756

Zomato customer support has been notified about the posted complaint.

Oct 19, 2018

Updated by Gautam88 Order from Haldi.
Placed on 17th Oct at 07:30 PM.
#[protected]
Order I'd for which refund not process by company as they promised