Zomato — I got my food rejected and I didn't receive the refund for it

Zomato — I got my food rejected and I didn't receive the refund for it

R Rachana Vankayalapati from Noida, Uttar Pradesh

I have ordered my food through zomato, since my network is low the executive couldn't call me and he rejected my order after taking it from the restaurant. I was on the zomato app and i could see nothing regarding this and after half an hour or more i saw that. I was really pissed and repeated my order, burger king served me the same old stale food from my previous order and now zomato says that i don't get any refund as my network was down and the food was wasted Was this information helpful? No (0) Yes (0)
Zomato customer support has been notified about the posted complaint.
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akhilsingh8740

from Ludhiana, Punjab

I order food from zomato the food is unhiginic and totally spoiled so i request them to replace the order but they didn't replace my order so i tell them for refund but they even Didn't provide me refund so please help me out and provide me my refund from them.