Zomato — I'm complaining about customer service

Address:Gurgaon, Haryana, 122001
Website:Zomato

5th time in a row ordered from this pathetic app 'zomato' and they deducted the amount from the account and cancelled the order. All you get is a message that it will be refunded within 7-10 business days, is this a joke. I wonder why are they even operating. Even the chat people (Where you can only get in touch) are of no use. They mock you moreover and say silly things knowing you must be irate.
+6 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7783
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information