Zomato — I'm complaining about non-refunded money from zomato.

Address:Lucknow, Uttar Pradesh
Website:www.zomato.com

I ordered from al-baik.com, gomti nagar, lucknow on 22nd october, 2018 (Of total rs.340) and cancelled the ordered within five minutes. On placing the order i got a call from the resturant asking about the order, i told to cancel it so he cancelled it and told me that i will receive call from zomato for the confirmation of cancelling and refunding. I got call from the customer care within a minute, customer care told me that i will receive the refund of rs.340 within 1 hour 30 minutes.
It's been 24 hours and haven't received the cashback yet. I paid using paytm.
I complained about the issue on zomato chat service but it wasn't helpful.
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