Zomato — I'm complaining about paid food which was delivered

Address:

4/3 west patel nagar, Delhi -110008, New Delhi, Delhi, 110008

I ordered from oasis baklawa cake n pasta. I paid the order online. It got rejected and they said that your nom was not reachable valet tried to call me. If i agree with u that if one 1% my no. Was unreachable ok fine. But the address i mentioned. Y didn't he delivered at the address. I[censored] guys have to just call n then deliver. Then there should be no use of address. No. Y he did not deliver to my addres. I. Was waiting for cake fr my brother's birthday. N at last moment it gt cancelled. For me zomato is unreliable. And we should not pay in advance. Bcoz once u pay they say ur no. Was not reachable and order got cancelled. The person on zomato chat says its a zomato policy. U guys have new way of earning money n fooling people like this.