Zomato — I'm complaining about the refund from the zomato

Address:ZOMATO Pvt LTD., Rajkot, Gujarat, 360005
Website:Zomato.com

I ordered my food 3 days ago due to some restaurants closing i was not able to get the order, though i've already did the payment they haven't made refund yet but, just the talks i have also been through my bank they didn't find any transaction done by their side. Help me to figure out these guys they just know to earn money and 0%of customer value. They ask us to wait for the refund are we that free to check for their updates every time even we pay it at the point very shameful. Zomato
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