Zomato — I'm complaint for delivery

Sir mera naam ranjan shah hai
Maine zomato se 2 punjabi kadi ka home delivery ka order place kiya tha lekin mujhe order delivered hua nhi aur message aaya ki aapko order delivered ho gya hai aur maine support chat karke bataya to wo bol rhe hai ki aage complaint karna hai to complaint do. Wo bolte hai ki mujhe restaurant jaakar order pick karo
Maine restaurant phone kiya to wo bol rhe hai ki order zomato ki taraf se rider aa kar order le gya hai lekin mujhe delivered nhi hua aur aisa mere saath 2nd time hua hai

My order no:- [protected]
Restaurant :- punjab di hatti
Date :- 22/12/2018
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

Today i was trying to order from Zomato but they deducted my money twice but order was not placed both time . I wouldn't recommend Zomato to anyone better go to restaurant yourself atleast your money is safe

Amount of 119 RS got deducted as I paid using Google pay but order is not placed.please refund my money as soon as possible.

Hii ;

My Order NO::ZTD18D0434C9FE68BC0F, i m not doing any single transaction on 15Dec2018 but zomato deducted some amount from my PAYTM wallet i requested for refund.

I have ordered from Zomato but due to some problem it wasn't delivered but domino's initiated the refund but Zomato haven't yet refunded the amount.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7786
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information