Address: | Gurgaon, Haryana, 122003 | Website: | Www.zomato.com |
Today my wife ordered food from zomato and the restaurant sent me the thali with incomplete things like there was no rice and sweets and also we ordered laccha paratha and there was tandoori roti in it.
After informing the same to their executive, what he helped me please refer to the screen shots attached below and also when I contacted to the restaurant, he was saying that he will deliver the remaining items tomorrow and their executive is also suggesting me to take the half order tomorrow.
I just want to ask this that is the the way the matter should be taken care of? If my order is not that what I ordered do I need to have it as you guys don't have any solution?
I will surely escalate this on my Facebook too so that even my known one's should know the kind of service you give. Also, I've seen one of my friend faced similar kind of issue in the past he also posted like this on facebook. I guess it's your everytime behaviour.
I hope this will help you guys to resolve this.
Attaching screenshot for your reference
Email I'd - [protected]@gmail.com
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