Zomato — incomplete order / no refund / no support

Address:Pune, Maharashtra

With regards to order nunber : [protected]

I ordered a combo only because it included french fries / nachos option.

After placing the ordered i contacted restaurant to confirm my option and they told french fries / nachos option is not available with the combo i selected (In zomato app it clearly mentions that it includes nachos / french fries)

I contacted support n they also confirmed that i will receive nachos as mentioned in the order description.

But i dint receive any nachos and only thing that zomato support tried to offer me is 36 rs for all the inconvenience and wrong order.

Seriously!!!
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7793
    Pending
    0
    Resolved
    703
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information