Zomato — incorrect order received

Address:	Hyderabad, Telangana, 50070
Website:	www.zomato.in

Hi,

I had ordered mutton biryani from restraurant but i received chicken biryani. I tried to solve my issue with the customer support they are saying just a sorry this is will not happen again and when i said for a replacement for an order they are replying in this form "we have reviewed your account and regret to inform you that it reflects a high amount of credit activity based on your disputed order in the past hence we will not be able to make any adjustments in this case"

Did this sentence make sense itz not my fault that my credit activity is based this is the zomato fault that why yourl people are carried business with the foolish people who doesn't know which food or item to deliver that the zomato look out.

Even after complaining many times still they are doing the same problem and delevering the different items and kinldy take a severe against the customer supoort they dont know to solve the problem itz a worst support and also the main there is no call support.
Order no :- [protected]
Date : july, 13th 2019 at 8:49pm

Kindly solve my issue and take it as a higher priority and le them know how they are fooling with customers