Zomato — information item delivered

Address:

14/2, Door No 85, 2nd Main Road, Bhavani Nagar, S G Palya, 560029

I ordered a 'super bbq non veg platter' from the continental express restaurant through zomato. The description for the item included an 8 in pizza, however a 6 in pizza was delivered to me. When i compared the size with a tiny coke bottle (20rs one), it was clearly evident. However i'm unable to reach to zomato regarding this as i keep getting connected to a chat bot which responds by saying "please select a restaurant with higher rating next time". Even after i responded saying i was unsatisfied with the resolution, i received no further communication from zomato. By the time i was getting the issue clarified my food was already cold and had to end up eating a cold pizza.